Provo, Utah
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For Provo HOAs, offices, retail centers and apartment properties: how to compare landscape install bids on hardscape, grading, irrigation and planting.
“I've poured a few concrete jobs for J&H and there always professional and have things graded and prepped ready to go”
“they will definitely be my go to landscaper for many years!”
Commercial Landscaping Services
Commercial landscape work in Provo has a different set of risks than a backyard. More people walk on it and more people notice it, and a mistake shows up on a board agenda instead of at the dinner table. A cracked walk at an office entry or a dead strip along a parking lot is in plain sight, every day.
The ground is the same, though. A lot of Provo's commercial and multifamily property sits on valley clay, and plenty of HOA common areas run up onto the bench. Secondary irrigation feeds many of these sites from spring to fall, and state law requires secondary connections to be metered by 2030. Water use on a big site is about to get easier to see.
This page is for HOA boards, property managers and owners hiring for installs and upgrades: hardscape, grading, irrigation and planting. It covers what to look for in a contractor here, the shortcuts that cause call-backs, and the questions to ask before you award the job. Ask them of us too.
What to look for
Commercial bids get hard to compare fast. Ask each contractor to break out hardscape, grading, irrigation and planting by area, with quantities. Then you can see whether one bid left out the parking islands or priced half the sprinkler heads. A lump sum with no detail is hard to defend to a board.
With secondary meters required statewide by 2030, a property's water use is going to show. Ask how the contractor zones turf, shrubs and trees separately, uses drip in beds and park strips, and runs cycle-and-soak on clay so water does not end up in the gutter.
A walkway that gets delivery carts, moving trucks and snow equipment needs more base than a backyard path. Ask about base depth, slab thickness and how curbs and walks will hold up to plows. On clay, thin concrete near drive aisles is the first thing to crack.
Larger grading work in Provo goes through the City Engineer, and a retaining wall over 4 feet, footing included, needs a building permit and engineered plans. Ask who pulls the permits and who answers to the city if questions come up during the job.
What goes wrong in Provo
Heads set to throw past the planting onto concrete waste water, stain walks and leave ice in the shade come fall. On commercial sites it is one of the easiest problems to spot from the street, and it usually means the system was never laid out for the beds it serves.
When a project runs behind, the fastest finish is sod right on compacted site clay. It greens up in time for the opening, then thins out over the summer because roots cannot get down. Ask whether soil prep is in the bid, and how much.
A low commercial number often skips the less visible line items: drainage at downspouts, root barriers by walks, sleeves under hardscape for future wiring and pipe. Those get added later as change orders, or not at all, and the property pays for it after the crew leaves.
Why Provo picks J&H
What homeowners say
"We had a really big project (full lot project) and a crazy timeline, and Jackson and his team were awesome. They are very efficient, work hard to get things done quick, and the quality of their work is top-notch. Great company. Great guys. I would highly recommend them for any landscaping needs."

"Jackson and his crew did a phenomenal job on our back yard. I had a vision and they brought it to life. We had them do a retaining wall, grading, underground trampoline, sprinkler system, and sod. They met deadlines, communication was on point, and the whole crew was friendly.…"

"…The job was completed quickly without sacrificing quality, and the results exceeded our expectations. We would absolutely hire this team again and recommend them to anyone looking for landscaping help."
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